Spot devices (again)
Posted: Mon Oct 23, 2017 3:50 pm
I know there is currently a bit of a Spot backlash going on at the moment. I appreciate that the subscriptions hike has pissed off a lot of people but from my perspective I bought a 2nd hand unit and given that I often travel alone and I have a medical condition it gives my wife piece of mind.
Just recently however it was playing up being a bit iffy with messages not being received. There was no low battery warning light but I thought it best to change the batteries to see if it made a difference. To my surprise all the messages started being received fine.
I emailed Spot to see if this was a fault and their response was:-
“the batteries can be powerful enough to power the device i.e. getting green LED lights. However they it is possible the batteries not powerful enough to communicate the satellites”
Am I being a bit thick here but is this a massive floor in their device? If you were in the middle of nowhere and your device was flashing green how would you know if the batteries were low? I did email them back about this but have not had a reply.
Do Spot users here know about this, do you just replace batteries irrespective of the device telling you to?
cheers
Just recently however it was playing up being a bit iffy with messages not being received. There was no low battery warning light but I thought it best to change the batteries to see if it made a difference. To my surprise all the messages started being received fine.
I emailed Spot to see if this was a fault and their response was:-
“the batteries can be powerful enough to power the device i.e. getting green LED lights. However they it is possible the batteries not powerful enough to communicate the satellites”
Am I being a bit thick here but is this a massive floor in their device? If you were in the middle of nowhere and your device was flashing green how would you know if the batteries were low? I did email them back about this but have not had a reply.
Do Spot users here know about this, do you just replace batteries irrespective of the device telling you to?
cheers